Request service
Show the office what happened—without pretending it is booked.
Share what you can safely observe. The office will receive the request and must confirm availability.
Plain form
The reliable path works without AI.
The request is stored before the office notification is attempted. If notification is delayed, the request stays queued for retry.
Sending request
If sending fails, call (812) 555-0111 or email mac@earnedkeep.com.
Optional intake assistant
Describe the request in a conversation.
If you complete the intake, the request is stored and sent to the office. It remains requested only until the office confirms.
Questions and boundaries
What this experience can—and cannot—do.
Does sending a request book an appointment?
No. A request records a preferred contact window; the office must review availability and confirm any appointment.
Can the website give an exact price?
Not unless the company has supplied a written, owner-approved pricing policy for that exact work. Site copy should collect context and let the office quote.
Which locations are served?
The exact address must be checked against the company’s owner-approved service area. A city name on a page does not guarantee availability at every address.
What should I include in a request?
Share the property location, a safe description of what you can see or hear, when it started, and a reliable phone or email. Do not open equipment or enter danger to collect details.
Why is the system not heating or cooling?
Many conditions can cause that symptom. The website can collect observations but cannot diagnose equipment or tell a visitor to open it.
Should I reset a breaker?
A website should not direct repeated resets. If there is smoke, sparking, burning odor, heat, or a trip that repeats, stop and request qualified help; call 911 for immediate danger.
Is ice on equipment normal?
Ice can accompany several conditions. Do not chip it or open equipment; report where it is visible and let the office advise the next safe step.
Can you improve indoor air quality?
The company must approve its exact services. Website copy should not promise health outcomes; equipment choices require assessment of the building and system.
How often should maintenance happen?
Use the equipment manufacturer’s guidance and the company’s owner-approved plan. The website should not invent an interval or warranty requirement.
Do you service my brand?
List only brands the owner confirms. Otherwise collect the brand/model and let the office confirm capability.